PRIVACY POLICY

Your privacy is critically important to us. At Parknav we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. We can’t stand services that ask you for things like your gender or income level for no apparent reason.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the ongoing operation of one of our services.

If at any time you would like to contact us with your views about our privacy practices, or with any inquiry relating to your personal information, you can do so by emailing us at privacy@parknav.com

Information We Collect

We may collect both personal and non-personal information from users. This includes but is not limited to:

  • Location data:  Knowing your position precisely is necessary for the navigation function of our app. 
  • Device information: Knowing your hashed user ID (not associated with any identity information of user) enables us to optimize parking data. 
  • Usage Data: enable us to identify issues and optimize services.

How We Use Your Information

    We use the information collected to:

  • Provide and improve our services
  • Personalize user experience
  • Analyze usage trends and preferences
  • Communicate with users
  • Ensure the security of our app

Data Sharing and Disclosure

We may share user information with third-party service providers for purposes such as data processing and analytics. We do not sell or rent user data to third parties. We may also disclose information in response to legal requests or to protect our rights and interests.

Data Security

We employ industry-standard security measures to protect user data from unauthorized access, alteration, or disclosure. This includes encryption protocols, access controls, and regular security audits.

App store; links to other websites

Your app store (e.g., Apple Store or Google Play) may collect certain information in connection with your use of the App, such as Personal Data, Payment Information, geolocational information, and other usage-based data. We have no control over the collection of such information by a third-party app store, and any such collection or use will be subject to that third party’s applicable privacy policies.

Your Choices and Rights

Users have the right to access, correct, or delete their personal information. Users can contact us to exercise their rights or for assistance with privacy-related inquiries. 

International Data Transfers

Parknav operates globally, and user data may be transferred to other countries for processing. We ensure that such transfers comply with applicable data protection laws and utilize appropriate safeguards to protect user privacy.

Children’s Privacy

Parknav is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information, please contact us immediately.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Users will be notified of any material changes to the policy. The latest version of the Privacy Policy will be accessible within the app.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process personal data under the following conditions:

  • Consent: You have provided consent for one or more specific purposes.
  • Performance of a Contract: Processing is necessary to fulfill a contract with you.
  • Legal Obligations: Processing is required for compliance with legal obligations.
  • Vital Interests: Processing is necessary to protect your vital interests or those of another person.
  • Public Interest: Processing is related to a task carried out in the public interest.
  • Legitimate Interests: Processing is necessary for our legitimate interests.

Your Rights under the GDPR

We respect your rights under GDPR, including:

  • Access: You have the right to access the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate information.
  • Objection: You can object to the processing of your data based on legitimate interests or direct marketing.
  • Erasure: You may request the deletion of your data when there is no valid reason for us to retain it.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: You can withdraw consent at any time, though this may affect your access to certain services.

Exercising Your GDPR Rights

To exercise your GDPR rights, please contact us. We may require identity verification. We aim to respond promptly to all requests. You may also lodge a complaint with your local data protection authority.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Users will be notified of any material changes to the policy. The latest version of the Privacy Policy will be accessible within the app.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at privacy@parknav.com. Our Data Protection Officer will address your inquiries promptly.

Consent

By using Parknav, you consent to the terms of this Privacy Policy and the collection, use, and sharing of your information as described herein.

Additional Legal Information

This Privacy Policy is governed by the laws of US for apps and services designated for US locations – the State of Delaware, United States. Any disputes arising from this policy shall be resolved in the courts of US – the State of Delaware, United States.

This Privacy Policy is governed by the laws of EU for apps and services designated for EU locations – the State of Bavaria, Germany. Any disputes arising from this policy shall be resolved in the courts of EU locations – the State of Bavaria, Germany.

This Privacy Policy provides transparency regarding how Parknav handles user data and ensures compliance with privacy regulations. Users are encouraged to review this policy periodically for updates.